Shipping Policies

Shipping Policy for Halnu Logistics

Welcome to Halnu Logistics! We aim to provide efficient and reliable shipping services to ensure your satisfaction. Please read our shipping policy carefully to understand the terms and conditions that govern the shipping of your orders.

1. Shipping Regions

We currently offer shipping to the following locations:

  • Domestic: All 50 states within the United States, including Alaska and Hawaii.
  • International: Select countries worldwide. For a full list, please refer to our International Shipping page.

If your location is not listed, please contact our customer support team at support@halnu.com for assistance.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days, excluding weekends and public holidays.
  • Custom Orders: Processing times for custom or bulk orders may vary. Please allow additional time for preparation.

3. Shipping Options and Delivery Times

We offer multiple shipping options to meet your needs:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3-7 business days Based on weight and destination
Expedited Shipping 2-3 business days Calculated at checkout
International Shipping 7-14 business days Varies by country

Note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather delays, customs processing, or carrier issues.

4. Shipping Rates

Shipping costs are calculated based on the weight, dimensions, and destination of your order. Exact rates will be displayed during the checkout process.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view your order status.

6. Lost, Stolen, or Damaged Packages

  • Lost Packages: If your package is marked as delivered but you cannot locate it, please contact us within 7 days for assistance.
  • Stolen Packages: Halnu Logistics is not responsible for stolen packages. We recommend ensuring a secure delivery location.
  • Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage for a resolution.

7. Customs, Duties, and Taxes

For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. Halnu Logistics is not liable for delays caused by customs clearance.

8. Shipping Restrictions

Certain products may have shipping restrictions due to regulations or carrier policies. Restricted items will be clearly indicated on the product page.

9. Contact Us

For any shipping-related inquiries, please reach out to our support team:

We are here to assist you and ensure your experience with Halnu Logistics is seamless and satisfying.

Thank you for choosing Halnu Logistics. We look forward to serving you!